This privacy policy sets out how StreamEZ Pte Ltd uses and protects any information that you give StreamEZ Pte Ltd when you use this website.

StreamEZ Pte Ltd is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies.

If you are only browsing this website, we do not capture data that allows us to identify you individually.

By clicking "Sign-up", "I agree to StreamEZ's privacy policy", you agree and consent to the collection, use, disclosure, storage and processing of your personal data for the purpose stated in, and under the terms of StreamEz's Privacy Policy.

We may collect and receive information from you in the following situations:

• When you browse our website.
• When you register for an account with us as a buyer or a seller
• When you subscribe to our services.
• When you choose to connect your Account with an external third party service or application, such as Facebook.
• When you use the features and functions available on our Services.
• When you make a transaction on StreamEZ.
• If you contact us, for example, with a query or to report a problem.
• When you register for a survey, campaign, contest and/or lucky draw with us.
• When you interact with us offline or through an external third party.

You are under no obligation to provide the information to us. However, if you choose to withhold the information or to revoke permission for us to receive the information, we may be unable to provide certain aspects of our Services to you.

We may collect and receive the following information. Please note that not all of our Services collect all of the information listed below:

• Account credentials such as username.
• Profile information such as, Business Name and other related business information, E-mail Address, Profile Photo, Mobile Number, Date of Birth.
• Bank account information for offline payment and sales transfers.
• Billing and/or delivery address.
• Transaction data, such as details about orders and payments, and other details of products and services related to you.
• Any other information disclosed by you in any of the above-mentioned methods and/or through the use our Services.
• Aggregate data collected through the use of our Services.
• Any communications between you and another user of our Services.

We may use the information collected and received from you for the following purposes:

• To verify your identity, update our records and generally maintain your Account with us.
• Provide our Services and customise the content shown to you.
• Develop, operate, improve, deliver and maintain our Services.
• To process transactions.
• To process or arrange payment and/or shipping services.
• To process or resolve any dispute arising from or in connection with any transactions, in accordance with our Terms of Service.
• To detect or monitor any frauds or other prohibited content, businesses or activities.  
• Responding to your queries and resolving complaints.
• To protect personal safety and the rights, property or safety of others.
• To facilitate, confirm and/or provide updates or notifications in relation to any transactions.
• Carry out polls, surveys, analysis and research on how our Services are being used and how we can improve them.
• To audit our services.
• To store, host and back up of your personal data, whether within or outside of your jurisdiction.
• Any other purposes which we notify you of at the time of obtaining your consent.

As with most websites and mobile applications, your device sends information which may include data about you that gets logged by a web server when you browse our Platform. This typically includes without limitation your device's Internet Protocol (IP) address, computer/mobile device operating system and browser type, type of mobile device, the characteristics of the mobile device, the unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device, the address of a referring web site (if any), the pages you visit on our website and mobile applications and the times of visit, and sometimes a "cookie" (which can be disabled using your browser preferences) to help the site remember your last visit. If you are logged in, this information is associated with your personal account. The information is also included in anonymous statistics to allow us to understand how visitors use our site.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We may share information about you in the following ways:

• When you register for an Account, the information which you make available on your profile may be viewed by other users of our Services. Other users of our Services would also be able to view the content which you upload and share on our Services.
• Buyers or sellers you have transacted with.
• We may share the information with third party service providers who assist us in performing certain aspects of our Services on our behalf, such as processing transactions, payment or shipping services, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks. Such service providers will only have access to your personal information to the extent necessary to perform their functions.
• In addition to other information described in this Privacy Policy, we may collect and share with third party data management platforms or advertising and analytics partners precise location information. This location information may be used by itself, aggregated, or combined with mobile identifiers (such as IDFAs and Android IDs), and shared with third parties for purposes related to advertising, analytics, attribution (e.g., measuring ad performance), analytics and market research. We have included the links to their privacy policies below.
• We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or crime or to protect our Services or the rights, property or personal safety of any person.

StreamEZ's services are not intended for children under the age of 13. We do not knowingly collect or maintain any personal data from anyone under the age of 13. In the event that personal data of a child under the age of 13 in your care is disclosed to us, you hereby consent to the processing of the child's personal data and accept and agree to be bound by this policy.  We will close any accounts used exclusively by such children and will remove and delete any personal data we believe was submitted without parental consent.

StreamEZ respects your privacy and will not sell your personal information to any third party.

We carefully analyse what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.

The security of your information is important to us. We have security measures in place to protect against the loss, misuse and alteration of information under our control.  We also follow generally accepted industry standards to protect the information transmitted to us over the Internet, both during transmission and once we receive it. Sensitive information (such as credit card numbers) are encrypted using secure socket layer technology (SSL). However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

It is important that you protect against unauthorised access of your Account and information by choosing your password carefully, and keeping your password and Account secure (e.g. by signing out after using our Services).

We reserve the right to make changes to this Privacy Policy at any time and all changes will be posted here. If we believe that the changes are material, we will notify you of the changes by posting a notice on our Services or by email. You are responsible for reviewing the changes which we make this Privacy Policy. Your continued use of our Services constitutes your acceptance of the updated Privacy Policy.

Our Services may, from time to time, contain links to external sites or resources which are operated by third parties. We have no control over the content and privacy practices of such sites or resources. You are advised to review the privacy policies of these sites and resources operated by third parties and understand how your information may be used by those third parties.

StreamEZ protects customer information by implementing a variety of security measures and strive to ensure the security of your personal data on our system. User personal data is contained behind secured networks and encrypted. However, there can be no guarantee of absolute security.

We will retain personal data in accordance with the Privacy Laws and/or other applicable laws. That is, we will destroy or anonymize your personal data when we have reasonably determined that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; (ii) retention is no longer necessary for any legal or business purposes; and (iii) no other legitimate interests warrant further retention of such personal data. If you cease using the Platform, or your permission to use the Platform and/or the Services is terminated or withdrawn, we may continue storing, using and/or disclosing your personal data in accordance with this Privacy Policy and our obligations under the Privacy Laws. Subject to applicable law, we may securely dispose of your personal data without prior notice to you.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us atinfo@streamez.sg

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Stream EZ carefully considers the various kinds of data we require to deliver our services, and we make an effort to only gather the data we specifically require. When we no longer require this information, we, whenever possible, delete it or anonymize it. Our overarching philosophy in all of this work is that your information belongs to you, and we strive to only utilize it for your advantage. Should you require deletion of your data from our system, please contact us.